Patient
& Financial Information
Office
Hours
Our telephone is answered by the office staff
from 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m.
Monday thru Thursday and 8:30 a.m. to 4:00 p.m. on Friday.
After hours we have an answering machine which will allow
you to leave a message. We will return your call the next
working day.
Patient Appointments
Patients are seen in the office by appointment.
Because our provider sees patients' in hospitals, rehabilitation
center and other doctors' offices he is not in the office
every day to see patients; however we do attempt to accommodate
your schedule when possible. In general, appointments are
scheduled for 9:00 a.m. to 11:30 p.m. and 1:30 p.m. to 4:30
p.m. Monday and Wednesday and 9:00 a.m. to 11:30 a.m. and
1:00 p.m. to 3:00 p.m. on Friday.
Prescriptions
Please remember to bring your prescription
with you. This is very important because your insurance will
require a copy of it. If you forget it please fax
it to us. Thank
you for your cooperation.
Payment Information
Thank
you for choosing our practice! We are committed to
the success of your Orthotics and Prosthetic treatment
and care. Please understand that payment of your bill
is a part of this treatment and care.
For your convenience,
we have answered a variety of commonly-asked financial
policy question below. If you need further information
about any of these policies, please ask to speak with
the Practice Manager.
How may I pay?
We accept payment by
cash, checks, VISA, and MasterCard.
Which Plan
Do You Contract With?
We contract with several
different carriers. We will confirm participation once
you schedule your appointment. It is your responsibility
to notify us of any changes to your insurance prior
to the arrival of your product. |
INSURANCES
ACCEPTED
• Aetna
• Blue Cross Blue Shield
• Cigna
• Department of Rehab.
Services (DRS)
• Medicaid
• Medicare
• PacifiCare
• Secure Horizon
• Tricare
• True Choice
• Workers' Compensation
If you have an insurance carrier
other than those listed, and you would like us
to provide your care, please feel free to call
and have us verify your insurance benefits. Or
schedule a FREE consultation
to evaluate your needs. |
|
What Is My Financial Responsibility
for Services?
Your financial responsibility depends on a variety
of factors, explained below.
| If You Have… |
You
Are Responsible For… |
Our Staff Will… |
Commercial Insurance
Also know as indemnity, “regular” insurance,
or “80/20%” coverage |
Payment for all co-insurance
at the time of delivery of products |
Call your insurance ahead of time
to determine co-insurance, deductible & non-covered
products for you. File an insurance claim as courtesy
to you. |
| HMO & PPO plans
with which we have a contract with |
If the products you receive
are covered by the plan: All applicable co-insurance
and deductibles are requested at the time the products
are delivered. If the products are not covered: Payment
in full is requested at the time products are delivered |
Call your insurance ahead of time
to determine co-insurance, deductible & non-covered
products for you.
File an insurance claim as courtesy
to you |
| Point of Service Plan or Out
Of Network PPO |
Payment of the patient Responsibility-
deductible, co-insurance, non-covered services – at
time of delivery of products |
Call your insurance ahead of
time to determine co-insurance, deductible & non-covered
products for you. File an insurance claim as courtesy
to you |
| Medicare |
If you have regular Medicare, and
have not met you deductible we ask that it be paid
at time of delivery of products
Any services not covered by Medicare are requested at the time of delivery
of product.
If you have regular Medicare as primary and also have secondary insurance
no payment is necessary at the time of delivery of product.
If you have regular Medicare as primary, but no secondary insurance:
Payment of your 20% is requested at time of delivery of product. |
File
the claim on your behalf, as well as any claims
to your secondary insurance |
|
| Workers' Compensation |
If
we have verified the claims with your carrier
and received authorization: No payment is necessary
for product. If we are not able to verify your
claim or get authorization for product; Product
will not be delivered |
|
Call
your carrier ahead of time to verify the accident
date, claim number, referring physician, employer
information and authorization |
|
|
Payment
in full is requested at the time of delivery
of products. |
|
Work
with you to settle your account. Please ask to
speak to the Practice Manager |
|
|
